Monday to Friday

08:30 – 18:00

For Telephone Enquiries

09:30 – 10:30 

14:00 – 18:00

Please call 999 if you have a life threatening medical emergency.  

Care UK is the Suffolk out-of-hours provider for emergencies when the surgery is closed.

You can call 111 when you need medical help fast, but it's not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time and makes it easier for you to access local NHS healthcare services. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

If you have run out of your medicines outside normal opening hours and require some urgently, there are a few ways to get an emergency supply quickly, including when you are away from home. You can telephone NHS 111, visit an NHS walk in centre or do an NHS pharmacy service search on your computer (www.nhs.uk). Alternatively, non-prescription medicines, such as paracetamol or an antacid, are readily available from all major supermarkets and petrol stations.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.