If your appointment is urgent, please telephone the surgery at 08:30. Requests for urgent same day appointments will be assessed by your GP who will allocate an appointment appropriate to your needs. If you call later than 09:30, we may not be able to give you an appointment the same day.
If your request is not urgent, please phone after 09:30 to book a routine appointment two or more days in advance. Please do not request a same day appointment if you do not have an urgent medical need.
Patients are encouraged to book routine or follow-up appointments in advance. Unless you are suffering from an urgent medical problem, you will be offered an appointment within 7 days. This will provide more flexibility in the system to enable us to offer a same day service for urgent appointment requests and emergencies.
Emergencies at weekends will continue to be dealt with by the out of hours service.
Please remember that GP consultations are ten minutes long. If you have more than one problem, your doctor may ask you to book another appointment.